Refund Policy

Effective February 19, 2026

1. Our promise — 7-day, no-questions-asked money back

If you subscribe to a paid plan on JEETutorAI (Pro or Elite) and decide within 7 calendar days of your first payment that the platform isn't right for you, we will refund the amount you paid in full. No forms, no interviews, no "let us try to keep you" scripts — email hello@jeetutorai.com from the address on your account with the subject line "Refund request" and we will process it within 3 working days.

2. Eligibility

  • Applies to your first paid subscription on JEETutorAI. Renewal charges (month 2 onward) are non-refundable beyond the pro-rata unused period — see section 4.
  • You must request the refund within 7 calendar days of the charge showing on your billing statement.
  • Refunds are issued to the original payment method (UPI, card or netbanking via Cashfree). Please allow 5-7 working days for the amount to appear in your account.

3. What is NOT refundable

  • One-off "booster" add-ons or single-mock purchases once the underlying content has been accessed.
  • Requests made more than 7 days after the initial charge (unless mandated by applicable Indian consumer-protection law).
  • Accounts terminated by us for breach of the Terms of Service (fraudulent charge-backs, credential sharing at scale, abusive use of the AI Tutor, etc.).

4. Renewals & cancellations

You can cancel your subscription at any time from Settings → Subscription — cancellation stops the next renewal. You keep access to the paid features until the end of the billing period you already paid for; we do not offer a pro-rata refund for the days remaining in that period, but you will not be charged again.

5. Failed payments & duplicate charges

If your card was charged but Pro was not unlocked, email us the Cashfree order ID (or the timestamp) and we will either unlock the account or refund the charge — usually within 24 hours.

Duplicate charges (same plan, same day) are refunded automatically when we spot them in the payment ledger. If you notice one before we do, please let us know.

6. How to request a refund

  1. Email hello@jeetutorai.com from the address on your account.
  2. Subject line: Refund request.
  3. Body: your registered email, the plan you subscribed to (Pro / Elite) and the approximate date of the charge.

You will hear back from a human, not a bot, within one working day.

7. Contact

Questions about billing or refunds: hello@jeetutorai.com.

Legal entity: JEETutorAI ("we", "us", "our"). This policy is governed by the laws of India. Nothing in it limits your rights under the Consumer Protection Act, 2019 or the Digital Personal Data Protection Act, 2023.